Internet agent (ISP reseller) software
Internet agent and subscriber management software in Iraq
Internet subscribers and plans, renewals and expiry reminders, debts, devices, installs and technicians.
Who it’s for
- Fibre and wireless ISP agents
- Master agents and their sub-agents
- Top-up and subscription shops
- Install and repair teams
Problems it solves
- Subscriptions lapse unreminded and customers move to another agent
- Credit renewals go untracked until they pile up
- Routers handed out with no record and never recovered on cancellation
- Outage complaints lost between calls and WhatsApp
Modules
What’s inside the internet agent (isp reseller) software
Subscribers and plans
Subscriber, location, plan and speed, start and expiry dates, and username.
Reminders and renewals
WhatsApp message days before expiry, and renewal recorded as cash or credit.
Debts and collection
Statement per subscriber, sorted debt list, and collection from the phone.
Devices and stock
Routers, dishes and cables: what’s in stock and what each subscriber holds, by serial.
Tickets and technicians
Install or fault tickets assigned to a technician and tracked to closure with response time.
Sub-agents
Each sub-agent’s balance, subscribers and commission, for the master agent.
Why do agents lose subscribers, and how does software prevent it?
Most subscribers leave when a subscription lapses without contact, or after an unresolved fault. The software reminds before expiry and turns every complaint into a ticket with an owner and a clock.
- Daily list of subscriptions expiring soon
- A ready renewal message with price and payment options
- A report of non-renewals for phone follow-up
Does it connect to the ISP’s own system?
It depends on what the ISP allows. If it offers an API or export files we use them; otherwise the software remains the agent’s own record of subscribers, money and devices.
We never promise an integration that isn’t available. But even without one, what agents usually lose isn’t in the ISP’s system; it’s debts, reminders, devices and complaints, all of which the software manages.
How does a master agent track sub-agents?
Each sub-agent has an account seeing only their subscribers, while the master agent sees balances, commissions and renewals across all of them in one report.
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Internet agent (ISP reseller) software: questions
Does it remind automatically before expiry?
Yes, by WhatsApp or SMS a set number of days before expiry, with an optional second reminder on the day.
Does it support credit and instalments?
Yes, with a credit limit per subscriber, statements and due reminders.
Can routers be tracked by serial number?
Yes. Each device is logged by serial and holder, and the system flags it for recovery on cancellation.
Is there a technician app?
Yes. The technician gets the ticket with a map location and closes it with a photo or note when done.
Does it suit a small agent?
Yes. Start with subscribers, reminders and debts, then add devices, technicians and sub-agents as you grow.
Is my data safe?
Each user has scoped permissions, backups run automatically, and every change is logged with who made it.
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