Cloud or on-premise servers: which suits you?
Cloud suits most systems used from many locations; on-premise is preferred when regulation or data sensitivity requires data to stay inside the organisation.
Cloud gives you high availability, geo-redundant backups and elastic scaling without buying hardware. On-premise gives full control but needs stable power, cooling and administration. Many organisations choose a hybrid: sensitive data in-house, public-facing services in the cloud. We help you pick the model and its real monthly cost.
What does a support plan include?
Monitoring and alerts, incident fixes within response times set by severity, security updates, backups with restore tests, and a monthly report.
- Uptime and performance monitoring with instant team alerts.
- Incidents classified by severity, with response and resolution times for each level set in the support agreement.
- Regular security patches for OS, databases and libraries.
- Daily backups and periodic restore tests to prove they work.
- Monthly development hours for small improvements within the plan.
- A monthly report on uptime, incidents and recommendations.
Want the cost and timeline for your specific project?
Get a quote in two minutesDo you support systems you didn’t build?
Yes, after an initial technical assessment of the code and infrastructure to understand its state and risks; we then propose a stabilisation plan before the support agreement.
It’s common for systems to be left undocumented when the original developer moves on. We start by inventorying what exists: where the code is, where the servers are, who owns the accounts, and whether backups actually work. That inventory alone removes major risk from your business.