AI customer service on WhatsApp
AI-powered WhatsApp customer service in Iraq
An agent answering customers 24/7 from your real data, handing off to staff when needed.
Who it’s for
- Companies receiving dozens of WhatsApp messages a day
- Shops, pharmacies and restaurants
- Telecom, internet and service providers
- Clinics and medical centres
Problems it solves
- Slow replies in the evening and on holidays
- The same questions repeated hundreds of times
- Orders and complaints lost between chats
- No reporting on what customers actually ask
Modules
What’s inside the ai customer service on whatsapp
Answers from your data
Prices, availability and policies fetched live, not from model memory.
Dialect understanding
Understands everyday Iraqi phrasing as well as MSA.
Complaint logging
Tracking number, category and routing to the right team.
Human handoff
Staff take over with a full summary.
Team inbox
Staff reply from one panel on the same number.
Question analytics
Top questions, resolution and handoff rates.
How does the agent know my correct prices?
It doesn’t memorise them; for each question it queries your system or updated price list, so answers change the moment your prices do, with no retraining.
What if a customer asks something the agent doesn’t know?
It says so clearly and hands off to staff instead of guessing. You can review these questions weekly and add answers to the knowledge base.
Want a ai customer service on whatsapp built around your business?
Get a quote in two minutesFrequently asked questions
AI customer service on WhatsApp: questions
Does it work with our current WhatsApp number?
Usually yes, after migrating it to the official WhatsApp Business API.
Can it also run on Telegram or the website?
Yes. The same agent runs on several channels with one knowledge base.
How many conversations can it handle?
Dozens or hundreds in parallel; the practical limit is usage cost, not capacity.
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Let’s build what comes next
Tell us what you need. We’ll set up a short call to understand your business, then send a written proposal with scope, timeline and cost.
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