7 mistakes that sink ERP implementations — and how to avoid them

The seven mistakes

• No internal decision owner with time and authority.
• Open scope: “let’s add this too” every week.
• Migrating old data without cleaning it.
• One training session for everyone instead of per-role training.
• Customising the system to match every old habit, even bad ones.
• Launching all modules and branches on one day.
• No plan for post-launch support.

The golden rule

Change the process where the process is wrong, and customise the system where the process is your advantage. Telling these apart is what separates a successful project from an expensive system that repeats old problems.