# Al-Ranna: an order-ready alert for restaurants and cafés in Iraq, replacing pager devices > Al-Ranna is an Al-Arjan system that replaces pager devices in restaurants and cafés: after ordering, the customer scans a QR sticker at the venue with their phone camera, and when the order is ready their phone rings or gets an alert so they come to collect it. No devices to buy, charge or lose, no crowding at the counter, and no calling out names or numbers. Source: https://www.al-arjan.com/en/solutions/order-ready-pager · العربية: https://www.al-arjan.com/ar/solutions/order-ready-pager.md ## Who it’s for - Cafés and specialty coffee shops - Fast-food and counter-pickup restaurants - Mall food courts - Bakeries and sweet shops with made-to-order items ## Problems it solves - Customers standing at the counter waiting, crowding the venue - Calling out names and numbers over the noise, so orders go uncollected or cold - Pager devices that need charging, break, go missing and must be replaced - Orders handed to the wrong customer at peak time ## Modules - **QR sticker at the venue**: A sticker with the venue’s logo and name instead of devices; customers scan it with their phone camera. - **Ring and alert on the phone**: When the order is ready, the customer’s phone rings or gets an alert to come and collect. - **Staff view**: Staff mark an order ready with one tap, and its owner is alerted. - **Your branding**: Each copy carries the restaurant’s or café’s logo and name. ## How does Al-Ranna work, step by step? **The customer orders and pays as usual, scans the QR sticker at the venue with their phone and sits down. When the order is ready, staff mark it ready, the customer’s phone rings or gets an alert, and they come to collect it.** It is the same job a pager device does, but on the phone every customer already holds. So the venue does not need to buy devices, charge them every day and track the ones that go missing. It can work alongside a [restaurant POS system](https://www.al-arjan.com/en/solutions/restaurant-pos) that organises orders between counter and kitchen. ## Why a QR sticker instead of devices or a screen? **Because a sticker needs no charging, does not break and does not go missing, it costs a fraction of a set of pager devices, and the customer does not have to watch a screen or wait to be called.** ## Frequently asked questions ### Do I need to buy pager devices with Al-Ranna? No. The customer uses their own phone, and the venue only needs a QR sticker. ### Does it carry my restaurant’s logo and name? Yes, each copy carries the venue’s logo and name. ### What if a customer doesn’t scan the sticker? Their order is collected the venue’s usual way; Al-Ranna adds an alert and does not remove normal pickup. ### How much does Al-Ranna cost? We price by the number of branches and pickup points after learning about your venue. Ask for a quote via the contact page or WhatsApp. ## Price and scope From $150 Al-Ranna setup for one venue and pickup point; running costs are specified in the quote. 1–2 weeks Indicative starting prices in USD for a defined scope, not the price of every project. Timelines start after scope approval and receipt of required data. The final quote lists operating costs, integrations and any additional charges before work starts. --- Contact Al-Arjan: +964 773 545 2792 (phone & WhatsApp, 24/7) — [Request a quote](https://www.al-arjan.com/en/quote)