# Hotel and serviced-apartment management system in Iraq

> A hotel management system handles individual, group and travel-agent bookings, room status and housekeeping, check-in and check-out, and restaurant charges on the guest folio, with occupancy and revenue reports. Al-Arjan builds multilingual Arabic hotel systems that withstand pilgrimage seasons in Najaf, Karbala, Baghdad and Erbil.

Source: https://www.al-arjan.com/en/solutions/hotel-management · العربية: https://www.al-arjan.com/ar/solutions/hotel-management.md

## Who it’s for

- Hotels in Najaf, Karbala, Samarra and Kadhimiya
- Business hotels in Baghdad, Erbil and Basra
- Serviced apartments
- Religious-tourism firms that own hotels

## Problems it solves

- Double bookings in peak season
- Group and agent bookings in notebooks and files
- Restaurant and laundry charges missing from the folio
- No one knows real-time occupancy

## Modules

- **Reservations**: Individual and group, with a clear availability calendar.
- **Agents & commissions**: Travel-agent accounts and balances.
- **Front desk**: Fast check-in/out and guest registration.
- **Housekeeping**: Room status: clean, in progress, maintenance.
- **Guest folio**: Restaurant, laundry and services on one bill.
- **Occupancy reports**: Occupancy rate, average rate and revenue.

## How does it cope with pilgrimage peaks?

**With fast front-desk screens for checking in whole groups at once, an availability calendar that blocks double booking, offline capability at reception and restaurant, and instant management reports.**

## Frequently asked questions

### Does it support guests’ languages?

Yes. Persian, Urdu and English can be added to invoices and booking pages.

### Can guests book from the hotel website?

Yes, with a booking engine tied to live availability.

### Is it linked to the restaurant POS?

Yes. Orders are charged straight to the guest’s room.

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Contact Al-Arjan: +964 773 545 2792 (phone & WhatsApp, 24/7) — [Request a quote](https://www.al-arjan.com/en/quote)