# Exchange office management software in Iraq > Exchange-office software records every currency buy or sell at the rate at execution, updates each currency till in real time, calculates the spread profit, stores customer details and ID when needed, and prints a receipt for each transaction. Al-Arjan builds Arabic exchange systems for Iraqi exchange offices and companies with a full audit trail. Source: https://www.al-arjan.com/en/solutions/exchange-office · العربية: https://www.al-arjan.com/ar/solutions/exchange-office.md ## Who it’s for - Street and market exchange offices - Multi-branch exchange companies - Domestic transfer offices - Traders dealing in several currencies daily ## Problems it solves - End-of-day till differences with no traceable cause - Rates change during the day and are logged by hand - Real spread profit is hard to know - No orderly customer transaction record for audits ## Modules - **Currency rates**: Buy and sell rate per currency, updated during the day with every change time-stamped. - **Buy and sell**: A transaction in seconds with a printed receipt, rate locked at execution. - **A till per currency**: Live balances for dollar, dinar, euro and more, with daily count and close. - **Transfers**: Outgoing and incoming transfers between branches and agents, numbered and tracked. - **Customer records**: Name and ID scan where required, and each customer’s transaction history. - **Profit and audit**: Spread profit per currency, day and branch, and a non-deletable log of every change. ## How does it prevent till differences? **Each transaction updates both currency balances instantly; at close, the physical count is compared with the computed balance for each currency, and any gap is traced through the log.** - Daily close per cashier and currency - Executed transactions can only be reversed by a documented entry - Alert when a rate falls outside the set range ## Does it help with regulatory compliance? **It keeps a complete transaction and customer record and exports reports, making it easier to provide what regulators request. Defining the legal requirements themselves remains the office’s and its adviser’s responsibility.** We design fields and reports around the rules the office gives us, such as amount thresholds that require ID, and the system asks for the data automatically above them. ## Does it work across branches? **Yes. Each branch has its own tills, management sees every currency balance across branches live, and rates are set centrally or per branch.** ## Frequently asked questions ### Can rates change during the day? Yes, with specific permission, and each rate, time and author is saved. ### Does it print a receipt per transaction? Yes, on a thermal or A4 printer, and it can be sent to the customer on WhatsApp. ### How is profit calculated? From the difference between the selling rate and the average cost of the currency held. ### Does it work offline? Yes. Branch transactions continue offline and sync with head office when reconnected. ### Can staff be prevented from deleting transactions? Yes. Nothing is deleted; corrections are documented reversal entries visible in reports. ### Does it support currencies beyond the dollar? Yes, any currency you handle: euro, toman, Turkish lira, riyal and others. --- Contact Al-Arjan: +964 773 545 2792 (phone & WhatsApp, 24/7) — [Request a quote](https://www.al-arjan.com/en/quote)