# AI shopping assistant for online stores

> An AI shopping assistant talks to customers like your best salesperson: it understands what they want, recommends products actually in stock, checks size and colour, takes the order with address and cash on delivery, and later answers shipment status by order number — on WhatsApp, Instagram and your website.

Source: https://www.al-arjan.com/en/solutions/ai-ecommerce-assistant · العربية: https://www.al-arjan.com/ar/solutions/ai-ecommerce-assistant.md

## Who it’s for

- Fashion, shoe and accessory stores
- Electronics and phone stores
- Cosmetics stores
- Instagram sellers

## Problems it solves

- Endless “in stock? how much?” messages
- Orders lost in DMs
- Customers asking “where’s my order?” daily
- Selling sizes that aren’t in stock

## Modules

- **Product recommendations**: From in-stock items only.
- **Size & colour**: Checks the variant before confirming.
- **Order taking**: Address, phone and cash on delivery.
- **Shipment tracking**: Order status by number, any time.
- **Returns & exchanges**: Explains the policy and logs requests.
- **Store sync**: Orders appear in store admin and stock.

## Does the assistant actually increase sales?

**The clearest effect is usually instant response: a shopper answered within seconds at midnight is closer to buying than one waiting until morning. We measure it by comparing orders completed via the assistant before and after launch.**

## Frequently asked questions

### Does it work on Instagram?

Yes, on Instagram and Messenger DMs, WhatsApp and your website.

### Does it require an online store?

It works best with a store or stock system, but can start from a simple product list.

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