# AI appointment-booking agent for clinics and centres

> A booking agent takes appointment requests on WhatsApp however they’re phrased (“a dental appointment Thursday afternoon”), checks the doctor’s or staff member’s real calendar, confirms, sends a reminder beforehand, and reschedules or cancels on request — easing reception load and cutting no-shows.

Source: https://www.al-arjan.com/en/solutions/ai-booking-agent · العربية: https://www.al-arjan.com/ar/solutions/ai-booking-agent.md

## Who it’s for

- Clinics and dental practices
- Medical complexes and labs
- Salons and beauty centres
- Service and repair centres

## Problems it solves

- Reception phone always busy
- Overlapping or lost bookings
- Patients forgetting appointments
- No booking outside working hours

## Modules

- **Understanding requests**: Doctor, service, day and time window from one sentence.
- **Real calendar**: Genuinely free slots, no overlaps.
- **Confirm & remind**: Confirmation and pre-visit reminder.
- **Rescheduling**: Change or cancel with one message.
- **Waitlist**: Notify the next person when a slot frees up.
- **Medical boundaries**: Never gives diagnoses or treatment advice; refers to the doctor.

## Does the agent give medical advice?

**No. We restrict the agent to bookings and administrative information; any medical question is referred to the doctor or reception. This is a core safety boundary in all our healthcare projects.**

## Frequently asked questions

### Does it connect to our current clinic system?

Yes if it has an API, or we connect it to the clinic system we build.

### Does it support several doctors and branches?

Yes, with a calendar per doctor, service and branch.

---

Contact Al-Arjan: +964 773 545 2792 (phone & WhatsApp, 24/7) — [Request a quote](https://www.al-arjan.com/en/quote)