# Why apps get rejected by the App Store and Google Play: 9 common reasons

> The most common rejection reasons: crashes during review, no reviewer test account, no privacy policy, permissions (location, camera) requested without clear explanation, thin apps that feel like a wrapped website, or payment flows that break store policy. Most are avoided with a pre-submission checklist.

Source: https://www.al-arjan.com/en/blog/app-rejection-reasons · العربية: https://www.al-arjan.com/ar/blog/app-rejection-reasons.md

Author: [AUTHOR_NAME] — 2026-09-26

## The nine reasons

- Crashes or blank screens during review.
- No reviewer test account.
- Missing privacy policy or broken link.
- Permissions requested without an explanation message.
- Thin content or an app that just shows a website.
- Description or screenshots that don’t match the app.
- Broken links or buttons.
- Breaking in-app payment rules for digital content.
- No way to delete an account when sign-up exists.

## How to handle a rejection

Read the rejection carefully — it usually cites the violated guideline. Fix it, reply to the reviewer with a short explanation of what changed, and resubmit. A clear, polite reply speeds up the next review.

## Frequently asked questions

### Can an app be rejected for being in Arabic?

No, but store info must be clear so the reviewer understands what the app does.

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